PRIVACY POLICY

1. Introduction

Livato Solutions LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request quotes
• Subscribe to our newsletters or marketing communications
• Create an account or place an order
• Participate in surveys or promotions
• Contact our customer support

This information may include: name, email address, phone number, company name, job title, billing address, shipping address, and payment information.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Clickstream data

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, operate, and maintain our services
• To process your orders and manage your account
• To respond to your inquiries and provide customer support
• To send you technical notices, updates, and administrative messages
• To provide quotes and product recommendations (e.g., Label Finder results)
• To send marketing and promotional communications (with your consent)
• To improve our website, products, and services
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processing, shipping, email delivery)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, safety, or property
• With Your Consent: We may share information with third parties when you give us explicit consent

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Functionality Cookies: Remember your preferences (e.g., Label Finder configurations)
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Track visitors across websites for marketing purposes (with consent)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Security measures include encryption, secure servers, access controls, and regular security assessments.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information to another party
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us at info@livatosolutions.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We will take appropriate measures to ensure your information receives adequate protection.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: